Refund Policy
Refund Policy
Last Updated: 05.07.2024
At Doto.electronics, we want to ensure you are fully satisfied with your purchase. If for any reason you are not, you have the right to return items under the following conditions for a refund.
1. Return Conditions
Items can be returned within 14 days of receiving your order.
To be eligible for a return, your item must be unused, unworn, and in its original packaging.
For hygiene reasons, certain items such as underwear, swimwear, or opened cosmetic products are non-returnable.
2. Return Process
To initiate a return, please email us at [Email Address] with your order number and details of the item(s) you wish to return.
Once your return is approved, we will provide you with a return shipping label. Please note that return shipping costs are the responsibility of the customer unless the item is faulty or defective.
3. Refunds
Once we have received and inspected your returned item(s), we will notify you via email.
If your return is approved, a refund will be processed to your original payment method within [number of days].
Shipping fees are non-refundable.
4. Exceptions
Sale items are final and cannot be returned or exchanged.
Personalized products or custom-made items are also non-returnable.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of receiving the item to arrange for a replacement or refund.
6. Contact If you have any questions regarding refunds or returns, please contact us at doto,electronics@gmail.com
Last Updated: 05.07.2024
At Doto.electronics, we want to ensure you are fully satisfied with your purchase. If for any reason you are not, you have the right to return items under the following conditions for a refund.
1. Return Conditions
Items can be returned within 14 days of receiving your order.
To be eligible for a return, your item must be unused, unworn, and in its original packaging.
For hygiene reasons, certain items such as underwear, swimwear, or opened cosmetic products are non-returnable.
2. Return Process
To initiate a return, please email us at [Email Address] with your order number and details of the item(s) you wish to return.
Once your return is approved, we will provide you with a return shipping label. Please note that return shipping costs are the responsibility of the customer unless the item is faulty or defective.
3. Refunds
Once we have received and inspected your returned item(s), we will notify you via email.
If your return is approved, a refund will be processed to your original payment method within [number of days].
Shipping fees are non-refundable.
4. Exceptions
Sale items are final and cannot be returned or exchanged.
Personalized products or custom-made items are also non-returnable.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of receiving the item to arrange for a replacement or refund.
6. Contact If you have any questions regarding refunds or returns, please contact us at doto,electronics@gmail.com